Robert I Sutton
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"This book is more than just a reflection on the issue of social friction among corporate colleagues. Dr. Sutton sheds real analytical light on how this ongoing problem ruins morale, lowers productivity, and can truly devastate a company's culture. Sutton not only confronts this issue directly, but also provides extensive strategies and insights into how your company can pinpoint and eliminate this problem."-JACKET.
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How to avoid, outwit, and disarm assholes, from the author of the classic The No Asshole Rule
As entertaining as it is useful, The Asshole Survival Guide delivers a cogent and methodical game plan for anybody who feels plagued by assholes. Sutton starts with diagnosis-what kind of asshole problem, exactly, are you dealing with? From there, he provides field-tested, evidence-based, and often surprising strategies for dealing with assholes-avoiding...
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Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve performance into actions that produce measurable results. Jeffrey Pfeffer and Robert Sutton, well-known authors and teachers, identify the causes...
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The best organizations have the best talent. . . Financial incentives drive company performance. . . Firms must change or die. Popular axioms like these drive business decisions every day. Yet too much common management "wisdom" isn't wise at all-but, instead, flawed knowledge based on "best practices" that are actually poor, incomplete, or outright obsolete. Worse, legions of managers use this dubious knowledge to make decisions that are hazardous...